PRIVACY POLICY
1. Information We Collect
a. Personal Information
When you create an account, place an order, or contact us, we may collect:
Full name
Email address
Phone number
Billing & shipping address
b. Order & Payment Information
To complete your purchase, we collect:
Order details (products, quantities, prices)
Payment information (handled securely by third-party payment processors)
We do NOT store your full payment card details.
c. Automated Data Collection
For website improvement and security, we collect:
IP address
Browser type & device information
Pages visited
Cookies and tracking pixels
Behavior analytics (e.g., pages clicked, time spent on site)
2. How We Use Your Information
We use your information to:
Process orders and manage deliveries
Provide customer support and respond to inquiries
Send order confirmations, tracking updates, and notifications
Improve website performance, speed, and user experience
Show personalized product recommendations
Prevent fraud, spam, and unauthorized transactions
Maintain business records and legal compliance
3. Sharing of Information
We never sell or rent your information.
However, we may share limited data with:
Courier partners (for delivery)
Payment processors (for secure transactions)
IT and analytics service providers (website support)
All partners must follow strict confidentiality and security guidelines.
4. Cookies & Tracking Technologies
We use cookies to:
Remember your account and cart items
Analyze website traffic
Improve speed and performance
Show relevant product suggestions
You may disable cookies in your browser settings.
5. Data Protection & Security
We use industry-standard security technologies to protect your data from:
Unauthorized access
Loss
Misuse
Alteration
Although no system is 100% secure, we take all reasonable steps to safeguard your information.
6. Your Rights
You have the right to:
Request a copy of your personal data
Update or correct your information
Request deletion of your account
Opt out of promotional emails
Contact us for privacy-related concerns
7. Children’s Privacy
Dropia.pk does not knowingly collect data from children under 13.
If you believe a child has provided information, please contact us for removal.
8. Changes to This Policy
We may update this Privacy Policy as needed.
Changes will be posted on this page with an updated revision date.
9. Contact Us
For any privacy questions or requests:
📧 info.dropia@gmail.pk